Case Study: an online brokerage firm reduces invoice processing time and recovers $1.5M with Avotus Expense Management

Online Brokerage Trades-Up with Avotus Expense Management

An online brokerage firm with offices in 12 locations and an 1800-seat call center turned to Avotus Corporation to help manage more than 40 telecommunications carrier relationships. Its three-member telecom team was responsible for 150 accounts, 200 monthly invoices, 3000 inventory items, and multiple change orders each month, and the company needed an automated solution quickly because those team members were planning to leave.

Avotus Corporation implemented the Avotus Expense Management suite to fully outsource communications expense management while still giving the brokerage visibility into invoices, service orders, disputes, assets, and approvals. The solution reduced invoice processing from 30 days to less than 5 days, uncovered inventory and billing errors that produced $1.5M in cash credits, and reduced staffing needs by 2.5 people while helping avoid late fees and improve order control.