Case Study: a leading aerospace company gains visibility and cost savings with Avotus Enhanced Usage Reporting

Major Aerospace Company gains Visibility into their Global Telephony Infrastructure

Avotus Corporation worked with a major aerospace company as it moved from a legacy PBX environment to Cisco VoIP and Unified Communications across more than 40 international offices. The customer needed software and professional services to manage a complex, expanding telecom environment, maintain call quality, understand usage for provisioning, and improve visibility for security and oversight.

Using Avotus Enhanced Usage Reporting and Avotus Enterprise Communications Management, Avotus implemented near real-time cloud-based reporting, traffic analysis, QoS reporting, departmental CDR reporting, and security oversight across multiple sites and clusters. The solution helped the company right-size SIP trunks, monitor misuse and suspicious activity, capture UC data including voice, video, file transfer, and web sharing, and create a scalable data repository for future needs, resulting in greater visibility and significant cost savings.