Case Study: a leading medical device manufacturing company unifies global telecom expense management with Avotus

Avotus Alleviates Medical Device Manufacturer’s Telecom Problems

Avotus Corporation worked with a leading medical device manufacturing company that had 28,000 employees across 30 countries and struggled to manage telecommunications usage, billing, and expenses across manufacturing, R&D, sales, and support operations. The company’s existing regional systems for usage management in the Americas, Asia Pacific, and EMEA were incompatible and ineffective, making it difficult to consolidate data from dozens of communications vendors.

Avotus Corporation implemented hosted Expense and Usage Management solutions to centralize global telecom data, provide web-based reporting, support international currencies, reconcile invoices against contracts and inventory, and automate service ordering. As a result, the company gained secure 24x7 access to real-time usage information worldwide, consolidated seven legacy applications, improved cost and location visibility for managers, and gained the baseline data needed to negotiate better local and global carrier agreements.