Case Study: Upper House Hotel streamlines hotel operations with Avon Data

Upper House Hotel - Customer Case Study

Upper House Hotel, a privately owned 24-room luxury property in Stoke-on-Trent, was looking for a replacement for its failing PMS. The hotel needed a comprehensive, one-stop hospitality solution that could handle property management, channel management, EPOS for food and beverage, and integration with Sage accounts, so it turned to Avon Data.

Avon Data implemented the Hotel Executive PMS with channel management integration, EPOS, and Sage integration, giving the hotel a single system to manage operations more efficiently. As a result, Upper House Hotel says invoicing is no longer a chore, reporting is clearer, online reservations no longer need to be entered manually, and the team saves a significant amount of time each day. The hotel also praised Avon Data’s quick, friendly support and would recommend the system to other hotels.

Upper House Hotel

Alex Melling

General Manager