Case Study: Manorview Hotels and Leisure Group simplifies hotel management with Avon Data and SiteMinder

Susan Spence of Manorview Hotels on Avon Data and SiteMinder

Manorview Hotels and Leisure Group is a growing independent hotel group with nine properties and a pub partnership link. As they expanded, they needed a way to manage multiple hotels on one system and improve continuity across booking channels, while reducing the time and confusion caused by handling each channel separately. They used Avon Data’s PMS alongside SiteMinder’s Channel Manager.

Avon Data worked closely with Manorview Hotels to adapt the software for group-wide management, while SiteMinder streamlined channel administration and helped the team focus more on rate strategy and business planning. The combination delivered a simpler, more consistent workflow, stronger guest data use for targeted marketing, and easier staff training. Manorview Hotels also noted that Avon Data’s support felt personal and family-run, reflecting a close ongoing relationship.

Manorview Hotels and Leisure Group

Susan Spence

Group Operations Manager