Case Study: Riverside House Hotel boosts bookings and streamlines operations with Avon Data

Riverside House Hotel - Customer Case Study

Riverside House Hotel in Suffolk, a 15-room hotel and restaurant that hosts around 70 weddings a year, needed a replacement for its old hotel management system, which was no longer working. The team chose Avon Data after seeing a hands-on demonstration of its products, including the Hotel Executive Property Management System (PMS), Banquet EPOS, channel management integration, and HE-Secure for automated payments.

Avon Data implemented an integrated solution that connected Riverside House Hotel to SiteMinder and automated key booking and payment processes. As a result, the hotel saw an increase in bookings, saved time and money, and gained better reporting for the accounts team, while Avon Data also responded quickly to any glitches and support issues.

Riverside House Hotel

Ged Sharrocks

General Manager