Case Study: Beckford Arms Hotel achieves seamless hospitality operations with Avon Data

Beckford Arms Hotel streamlines guest service with Avon Data across 8 rooms

The Beckford Arms Hotel, a country inn in Wiltshire, needed reliable back-office systems to free up staff time for guest-facing hospitality and to seamlessly manage online bookings while reducing OTA commissions. They selected the integrated Hotel Executive PMS and EPOS software from vendor Avon Data for its all-in-one functionality and crucial local support.

Avon Data's solution provided a seamless and reliable operational backbone, integrating with systems like Siteminder for online bookings. This allowed the hotel's staff to concentrate on delivering a genuine guest experience. The vendor's local, family-run support was highlighted as a key benefit, ensuring issues were resolved quickly. The hotel now has accurate customer data and powerful reporting features to drive insights, and they strongly recommend the software.

Beckford Arms Hotel