Case Study: Beckford Arms and The Talbot achieve reliable integrated hotel operations with Avon Data

Beckford Arms and The Talbot - Customer Case Study

Beckford Arms and The Talbot, co-owned by Dan Brod, needed reliable, integrated hotel systems to support operations across both sites. Their challenge was finding a PMS and EPOS setup that would work smoothly together, reduce dependency on third-party interfaces, and provide dependable support when issues arose. Avon Data’s Hotel Executive was selected to help address these needs.

Avon Data implemented Hotel Executive with integrated PMS and EPOS functionality, giving the business a single-vendor solution rather than separate systems from different providers. The result was smoother integration, stronger support, and greater confidence in daily operations; the customer says they “can’t imagine not having Hotel Executive” and has recommended it many times. The system also supports online booking integration through interfaces such as SiteMinder, helping capture more direct bookings and reduce OTA commission costs.

Beckford Arms and The Talbot

Dan Brod

Co-owner