Case Study: Polk County streamlines plan review with DigEplan from Avolve Software

Polk County, FL finds all non-negotiables and superb customer service in DigEplan

Polk County, Florida needed a new electronic plan review solution after its previous system became too expensive. The county had to meet strict state digital signature rules, including third-party verification of every engineer’s signature, and it also required automatic batch stamping. Polk County found that DigEplan from Avolve Software was the only solution it reviewed that met both requirements.

After choosing DigEplan, Polk County implemented it with TruePoint Solutions and had it running within two months. Avolve Software also added features to support the county’s workflow, including the ability to view the public submission screen in real time, and helped during go-live when manual verification was needed. Polk County said the pricing was clear and predictable, and it recommended DigEplan to other jurisdictions.

Polk County

Carmen Nieves

Permit Services and Technology Supervisor