Case Study: City of New Braunfels achieves faster, more efficient permitting with Avolve Software’s ProjectDox

New Braunfels, TX overcomes plan review challenges with ProjectDox

The City of New Braunfels was struggling to keep up with rapidly growing permit volumes and cumbersome manual plan review workflows, especially for large commercial projects. Reviewers had difficulty handling oversized PDF plan sets, communicating code issues, and tracking workload with limited reporting, prompting the city to seek an electronic plan review solution from Avolve Software using ProjectDox.

Avolve Software implemented ProjectDox to integrate with the city’s permitting database, streamline reviewer-applicant communication, and provide built-in reporting and analytics. Since going live in August 2023, New Braunfels has seen faster reviews, better communication, and improved visibility into permitting data, making large projects more manageable and supporting expanded use across additional permit types.

City of New Braunfels

Kevin ‘KC’ Collins

Building Official