Case Study: City of Minneapolis achieves streamlined digital plan review with Avolve Software’s ProjectDox

Minneapolis, MN creates efficiencies utilizing ProjectDox for ePlan review

The City of Minneapolis needed to move from a paper-based plan review process to a more efficient digital workflow as review volumes grew and applicants increasingly expected online services. Before working with Avolve Software and its ProjectDox product, staff relied on a manual checkout system for paper plans that created visibility problems, slowed reviews, and made it harder to meet statutory deadlines.

Avolve Software implemented ProjectDox in 2016, helping Minneapolis integrate electronic plan review across multiple departments, including land use, zoning, fire, health, and permitting. The result was better transparency, stronger communication with applicants, and reduced review cycles, with measurable improvements in workflow visibility and reporting that helped the city identify bottlenecks and improve operations across City Hall.

City of Minneapolis

Melissa Stover

IT Manager of Enterprise Land Management