Case Study: Five Star Claims Adjusting eliminates Bitrix24 CRM duplicates with Avivi

Five Star Claims Adjusting streamlines CRM duplicate management with Avivi in 10 minutes

Five Star Claims Adjusting, a company handling high-volume insurance claims, needed to eliminate duplicate client entities in their Bitrix24 CRM. Standard Bitrix24 functionality was insufficient, as it did not allow selective merging or control over the final combined record, risking data loss and inefficiency. They turned to Avivi for a customized solution.

Avivi developed a specialized add-on for the Bitrix24 on-premise edition. This tool enabled flexible, selective searching and merging of duplicates, allowing users to choose the final entity and merge data without loss. The solution integrated seamlessly without disrupting the CRM's operation. As a result, Avivi established order in the client's system, ensuring the preservation of all important client history and data.

Five Star Claims Adjusting