Case Study: RingCentral achieves scalable growth with improved forecast accuracy and sales coaching from Aviso AI

RingCentral gets 29 Quarters of Highly Accurate Forecasts and Builds Better Sales Discipline with Aviso

RingCentral, a global provider of cloud enterprise communications, needed to scale growth while maintaining high customer satisfaction and retention. Rapidly changing, high-volume transactions and short sales cycles had produced siloed spreadsheets, inconsistent pipeline processes, poor reporting, and little real-time visibility into deals—making analysis and forecast accuracy difficult.

Aviso implemented AI-powered nudges, predictive forecasting and dashboards, activity and relationship intelligence, coaching insights, and pipeline-building tools to standardize data and surface real-time deal signals. The outcome was forecasts aligned with company outlook, standardized templates and views, earlier intervention on key deals, more precise coaching, and improved pipeline hygiene and revenue outcomes.

RingCentral

Kanish Jindal

Head of Global Sales Strategy