Case Study: Independent Express Cargo Ltd achieves faster pallet tracking and enhanced site security with Avigilon

Security Solutions that Go the Distance

Independent Express Cargo Ltd., one of Ireland’s largest pallet delivery operators with 25 depots, ~1,000 clients and €35M turnover, faced a major security and tracking challenge at its nine‑acre Dublin hub: 4,000 pallets move through daily, 8,000–14,000 are stored at any time, and over 300 vehicles visit each day. The company needed a system to quickly locate missing pallets, trace people and vehicles across the site, monitor access, and capture clear video evidence of incidents.

Working with integrator Usee.ie, Independent Express deployed a full Avigilon solution — centralized video management, AI-driven analytics (Appearance Search and Unusual Motion Detection) and high‑resolution cameras — enabling fast alerts, rapid searches for people/vehicles, and detailed plate reads. The system sped up detection and verification, helped recover misplaced pallets, replaced legacy sensors, improved operational efficiency and reduced asset loss while providing better incident response.

Independent Express Cargo Ltd

Owen Cooke

Director