Case Study: Muscogee (Creek) Nation Casinos achieves 50% faster investigations and NIGC compliance with Avigilon

Muscogee (Creek) Nation Casinos - Customer Case Study

Muscogee (Creek) Nation’s Office of Public Gaming (OPG) oversees surveillance for 11 tribal casinos and was tasked with protecting tribal assets, ensuring customer safety, and meeting evolving National Indian Gaming Commission (NIGC) regulations while replacing a cumbersome analog system. The OPG needed a reliable, cost-effective upgrade that would support strict internal standards and reduce investigative burden across high-revenue properties.

The OPG deployed the Avigilon high-definition surveillance system—including Avigilon Control Center software, HD cameras, analog video encoders at six casinos, and Network Video Recorders with 14-day storage—creating a hybrid path to full IP. The rollout was completed in two days, cut investigation time by 50% with a 90% success rate, reduced storage racks by 75%, and delivered improved image quality and functionality to help ensure regulatory compliance and ongoing migration to IP.

Muscogee (Creek) Nation Casinos

BJ Waggnor

Director of Surveillance