Case Study: Esteamed Coffee achieves a safer environment for staff and customers with Avigilon Alta (Avigilon)

Esteamed Coffee - Customer Case Study

Esteamed Coffee Inc., a non-profit café in Cary, NC that employs adults with disabilities, needed to improve safety and operational reporting after several disturbing incidents and an unreliable legacy camera system. Managers were unable to retrieve crucial footage for police, the system suffered from dead batteries and poor image quality, and the café lacked accurate customer counts needed to support grant applications.

The café deployed Avigilon Alta (cloud-native) with Avigilon Ava Dome and Compact Dome cameras and Alta Aware VMS, with the Avigilon team volunteering installation and training. The solution delivers reliable, remotely accessible video, AI-powered occupancy counting for staffing and grant metrics, faster evidence retrieval for investigations, reduced shrinkage and incidents, and renewed peace of mind for staff, customers and families.

Esteamed Coffee

Angie Hudson

Co-founder and Executive Director