Case Study: SSM Health achieves proactive threat management and streamlined hospital operations with Avigilon

Deploys game-changing safe hospitals ecosystem For highly efficient operations and proactive Threat management

SSM Health, a multi-state health system with 23 hospitals, nearly 11,000 clinical staff and more than 2 million outpatient visits annually, faced growing safety and operational challenges across large campuses in the Greater Midwest. Legacy, siloed security and communication systems forced reactive, resource‑intensive patrols and manual video reviews, made it difficult to locate people of interest quickly, and left staff feeling vulnerable—threatening morale and retention.

SSM Health deployed Motorola Solutions’ Safe Hospitals ecosystem—Avigilon cameras and analytics, Avigilon Control Center and Access Control Manager, MOTOTRBO radios and Ally incident management—creating a unified platform that shares video, access and alert data in real time. The integrated solution delivers analytics-driven alerts to radios and mobile devices, campus‑wide appearance and license‑plate searches, faster incident response and targeted officer deployment, resulting in more proactive security, fewer lockdowns, improved situational awareness and stronger staff confidence and retention.

SSM Health

Todd Miller

Regional Director of Security