Case Study: Brooklyn Cooperative Federal Credit Union achieves enhanced security and lower insurance premiums with Avigilon

Brooklyn Cooperative Federal Credit Union - Customer Case Study

Brooklyn Cooperative Federal Credit Union, a fast-growing NYC credit union serving about 6,800 members in Bushwick and Bedford‑Stuyvesant, needed to secure $15 million in assets, protect staff and members, and meet strict insurance requirements while keeping an open, accessible branch with unconventional hours—constraints that made traditional closed‑bank security measures impractical.

The credit union deployed Avigilon’s ACC software with HDSM and a mix of 1 MP, 2 MP and low‑light 5 MP cameras, plus an Avigilon NVR, enabling desktop and remote monitoring. The system extended continuous storage to 120 days (from 30), sped up investigations (perpetrator identified and funds recovered in under 10 minutes), reduced false alarms, resolved ATM fraud claims to lower liability, caused no bandwidth issues, and positioned the organization to lower insurance premiums and centrally manage future branches.

Brooklyn Cooperative Federal Credit Union

Samira Rajan

CEO