Avidian
9 Case Studies
A Avidian Case Study
BIS Corporation, an IT service company, faced the challenge of expanding its business and needed a CRM system to manage sales, renewals, and customer projects. Their previous experiences with complex systems like Salesforce and Oracle hindered user adoption. They turned to vendor Avidian and its product, Prophet CRM, seeking a simpler and more effective solution.
Avidian's Prophet CRM provided an easy-to-use solution that was embedded into Outlook and easily configured to BIS's specific needs. It was initially implemented for sales and later adapted to manage recurring revenue and customer deployment projects. The result was a 65% growth in revenues for the unit, with the entire company using the integrated data for weekly reporting. Prophet CRM became the company's lifeblood, with full user adoption across the team.
Tom
BIS Corporation