Case Study: Bayley Construction builds trust and streamlines sales tracking with Avidian Prophet CRM

Bayley Construction - Customer Case Study

Bayley Construction, a firm known for building for high-profile clients like Nordstrom, faced challenges in managing its sales activities across multiple offices. Their reliance on inconsistent Excel-based tracking for business development led them to seek a better solution. To address this, they turned to vendor Avidian and implemented their Prophet CRM software.

Avidian's solution, Prophet CRM, was integrated into Microsoft Outlook for ease of use. It centralized sales data, allowing Bayley to easily track activities, associate emails with opportunities, and share information between offices. This turned cold calls into warm calls and provided critical management reporting. Most importantly, Prophet’s Next Step feature helped the company build and maintain trust with clients by ensuring they followed through on all commitments.

Bayley Construction

Warren Johnson

Vice President of Business Development