Case Study: Leading SaaS Provider achieves multi-cloud readiness and faster customer onboarding with Aviatrix

Leading SaaS Provider Adopts Aviatrix for Multi-Cloud Readiness and Increased Customer Satisfaction

Leading SaaS Provider, a global AI-driven insights company, faced a critical challenge when customers demanded that its service be delivered on the Cloud Service Provider (CSP) of their choice. Moving from a single CSP created exponential complexity, inconsistent network architectures, retraining needs and slower onboarding that threatened millions in new revenue. To solve this, the Leading SaaS Provider adopted Aviatrix and its Cloud Network Platform to pursue a consistent, repeatable multi-cloud strategy.

Aviatrix implemented a common multi-cloud network and security architecture—including the Aviatrix Controller, automated VPN provisioning, overlapping IP handling, RBAC, and advanced operational visibility—which enabled the provider to onboard customers in days instead of weeks, cut network engineer effort by 50–70%, and dramatically reduce MTTR for networking issues. The solution delivered consistent segmentation and compliance, scaled reliably across clouds, improved customer satisfaction, and the company estimates Aviatrix pays for itself in about 18 months (Aviatrix customers report an average 222% ROI).