Case Study: Prof Logic Computers (UK) Ltd boosts remote IT support and cloud services with AVG CloudCare

AVG CloudCare’s Remote IT Tool Earns its Keep

AVG Technologies helped Pro Logic Computers (UK) Ltd, a long-established IT services company, adapt to the changing market shaped by cloud-based services. Their challenge was transitioning from a business model reliant on long-term contracts to one focused on proactive monthly services, a shift that required efficient and cost-effective remote management tools for their diverse client base.

The solution was the implementation of AVG CloudCare, a platform that provided simplified IT management and, crucially, the free AVG Remote IT tool. This tool allowed Pro Logic to perform almost all maintenance remotely, drastically reducing the time and cost associated with on-site visits and other paid remote support software. As a result, the company successfully migrated hundreds of endpoints to the new model, significantly improved operational efficiency with tasks like software deployments now taking minutes instead of days, and increased customer satisfaction by delivering clear added value.

Prof Logic Computers (UK) Ltd

Paul Fox

Director