Case Study: Kalundborg Forsyning achieves real-time network visibility and faster emergency response with AVEVA's Aquis Water Network Management

Aquis Water Network Management Software Provides Optimized Knowledge Sharing and Improved Customer Service

Kalundborg Forsyning, the municipal water and wastewater utility in Kalundborg, Denmark, faced limited visibility of its distribution network that left operators making decisions based on hunches and slowed emergency response. To gain real-time decision support they selected Aquis Water Network Management from AVEVA to provide a clearer, data-driven overview of the system.

AVEVA implemented Aquis with the network divided into monitored sections (section wells providing flow and pressure) running in real time alongside SCADA, with planning carried out on portable operator-licensed machines. The solution delivered greatly increased overview, faster and more efficient responses to contamination events, scenario visualization for planning, reduced maintenance through better pipe selection, real-time consumer pressure monitoring and targeted messaging (SMS/email). The system now serves an area of 150 km2 with ~12,500 consumers, ~58 km of main pipes and annual production of ~2.8 million m3, demonstrating measurable operational and customer-service improvements.

Kalundborg Forsyning

Frits Klemmensen

Engineer