Case Study: Casual Dining Restaurant Group achieves $200K annualized incremental margin and 5:1 ROI with Avero Single Server Mentoring

Raise Your Average Check with Avero Single Server Mentoring

Avero helped a 7-outlet casual dining group doing about $81M annually that was facing flat same-store sales, below‑average add‑on sales per guest, and inconsistent service across locations. The operator needed a way to lift check averages and standardize front‑of‑house performance.

Using Avero’s Single Server Mentoring, FOH managers identified under‑performing servers and provided targeted, weekly coaching. Over the past 12 months participating restaurants generated an annualized incremental margin of $200K — a $5 return for every $1 invested.