Case Study: Regional Gaming Group prevents employee promotion theft and cuts promos as % of sales by 3% with Avero

Prevent Fraud & Loss with Avero's Promotion Solutions

Avero® partnered with a regional gaming group operating about seven casinos that relied on frequent restaurant promotions to drive volume but had limited controls over employee activity, making theft and employee abuse of promotions a constant concern.

Front-of-house managers used Avero’s Fraud & Loss Prevention tools to flag cash checks with an unusually high number of promotions and pinpoint the employees exploiting the system; one server was found stealing over $2,000 per month. The casino instituted new SOPs and reduced promotions as a percentage of sales by 3%, cutting losses and tightening operational controls.