Case Study: Batali & Bastianich Hospitality Group achieves 50% reduction in payroll processing time and eliminates re-keying with Avero

Batali & Bastianich Hospitality Group - Customer Case Study

Batali & Bastianich Hospitality Group (B&B), a global restaurant group with over 25 locations, faced a major payroll bottleneck: Joanne Taylor, CFO, found her payroll team spending more than 50% of their time (about 120 hours weekly) manually reconciling POS reports, re-keying labor data into custom spreadsheets, handling operational calls, and finalizing payroll — effectively using the first half of each week just to process the prior week’s payroll.

B&B implemented Avero Payroll Link to integrate POS labor systems with payroll provider BenefitMall, automatically uploading and formatting payroll data in one secure place. The integration eliminated manual re-keying and disparate reports, cut payroll processing time by 50% (saving roughly 60 hours/week), reduced errors, improved manager accountability in the POS, and freed the payroll team to focus on analysis and improving the employee experience.

Batali & Bastianich Hospitality Group

Joanne Taylor

CFO