Case Study: U.S. Department of State achieves secure, scalable SharePoint management for 30,000 users with AvePoint

U.S. Department of State Manages and Protects Microsoft® SharePoint® Environment for 30,000 Users with AvePoint

The U.S. Department of State, supporting more than 30,000 users, relied heavily on Microsoft SharePoint but faced rapid content growth—over 13 TB and a 50% increase in a year—which strained backup, reporting, and content-management capabilities. The department needed flexible, granular restore functionality, BLOB externalization to control database growth, and scheduled scanning to find and protect Personally Identifiable Information (PII).

The Department implemented AvePoint’s DocAve platform and Compliance Guardian to centralize administration. DocAve enabled scheduled full and incremental backups (full every three weeks, incremental every four hours) with item-level restores that preserve metadata, and externalized BLOBs under site quotas to shrink the SharePoint content database by 90%. Compliance Guardian provides scheduled PII scans and reporting for security and IA teams, resulting in more efficient management, stronger data protection, and readiness for migration to a hybrid SharePoint environment.

U.S. Department of State

Terrence Sheridan

SharePoint Database Administrator