Case Study: Synthon (pharmaceutical company) achieves granular, full-fidelity SharePoint restores in minutes with AvePoint DocAve Backup & Restore

Synthon Fulfills Granular Microsoft® SharePoint® Content Restorations With DocAve®

Synthon, an international pharmaceutical company with about 2,000 employees, deployed Microsoft Office SharePoint Server 2007 as its corporate intranet and collaboration platform. When a Shared Service Provider (SSP) became corrupted, native SharePoint tools (STSADM) could not perform granular restores, forcing administrators to rebuild the environment in a staging database and losing metadata—an error-prone, time-consuming process that disrupted business operations.

Synthon implemented AvePoint’s DocAve Backup and Restore, which provided granular, item-to-platform recovery and preserved metadata. Using DocAve’s Time Restore Controller they recovered a deleted document in five minutes and can perform full database restores in roughly 15 minutes. The solution minimized downtime, restored user confidence in SharePoint, and improved overall platform adoption, backed by responsive AvePoint support.

Synthon

Maikel Hendriks

IT Engineer, Synthon