Case Study: PHOENIX group IT achieves streamlined SharePoint management, reporting, and granular backup/recovery with AvePoint DocAve

PHOENIX group IT Simplifies Microsoft® SharePoint® Management, Reporting, and Backup with DocAve®

PHOENIX group IT, the IT arm of a leading European pharmaceutical wholesaler with more than 30,000 employees, relied on SharePoint to support collaboration across its geographically dispersed teams. They faced challenges migrating and managing content across multiple SharePoint farms while preserving metadata and permissions, lacked granular item-level recovery, and needed stronger reporting to show usage and permission changes to stakeholders.

PHOENIX implemented AvePoint’s DocAve (Administrator, Backup & Restore, Content Manager, and Report Center) to migrate selectively between environments, retain full fidelity including user permissions, schedule automatic backups, and perform item-level restores. The centralized platform also produces exportable usage and permission reports, significantly speeding restores (now measured in minutes), simplifying management, and saving the IT team substantial time.

Phoenix Group