Case Study: U.S.-based Not-for-Profit Foundation achieves 92% faster Office 365 data recovery with AvePoint DocAve Online

Not-for-Profit Foundation Recovers Microsoft® Office 365 Data 92% Faster with DocAve® Online

A Northeast U.S. not-for-profit foundation that had relied on on‑premises SharePoint and Exchange to support grants and project collaboration faced recurring management and backup challenges: Exchange restores could only be done at the mailbox level (taking up to an hour), services would fail after updates, and Office 365’s native tools offered no item‑level recovery. Needing granular, efficient restores without bringing servers back on‑premises, the foundation evaluated third‑party SaaS options.

The foundation implemented DocAve Online (with plans to use DocAve Migrator for migration), gaining Azure‑hosted backup, restore, scheduling, and reporting for Exchange Online, SharePoint Online, and OneDrive. DocAve Online enabled item‑level restores in five minutes—a 92% reduction in recovery time—provided full‑fidelity recovery, automated daily backups and reports, removed the need for on‑prem infrastructure, and simplified Office 365 management with 24/7 support.