Case Study: FHI 360 achieves 100% faster document restores in SharePoint 2010 with AvePoint DocAve Backup and Restore

FHI 360 Slashes Time To Restore Documents In Microsoft® SharePoint® 2010 Environment By 100% With DocAve®

FHI 360, a global not‑for‑profit serving more than 60 countries, relied on Microsoft SharePoint (MOSS 2007 and SharePoint 2010) to support collaboration for nearly 5,000 users after a 2011 acquisition. The organization needed enterprise‑level, scheduled backups, item‑level restore capability, and visibility into end‑user permissions because native SharePoint only allowed site‑collection restores—an accidental deletion once required a four‑day full site restore involving multiple teams.

FHI 360 implemented AvePoint’s DocAve Administrator and DocAve Backup & Restore to run nightly full backups of six web applications and 38 site collections (approximately 70 GB), retain backups on‑server for five days before pruning to external storage, and report permissions to the item level. DocAve’s timeline restore controller enabled granular restores in about 15 minutes (versus four days previously), streamlined governance, and provided responsive global support.

FHI 360

Konnie McCauley

Technical Analyst II, IT Operations, FHI 360