Case Study: Christian Aid achieves 97% faster Office 365 restores and full‑fidelity SharePoint protection with AvePoint DocAve

Christian Aid Recovers Microsoft® Office 365 Content 97% Faster and Delivers Comprehensive Data Protection with DocAve®

Christian Aid, an international charity working in nearly 50 countries, moved 1.3 TB of SharePoint content to Office 365 in a hybrid deployment but found Microsoft’s native protections insufficient: Microsoft only offered site-level restores that could take up to 72 hours, with no item-level recovery and a risk of losing recently created content. With 900 users (70% UK-based) relying on SharePoint for contracts, partner files and financial data, the organisation needed fast, granular, full‑fidelity recovery and automated backup scheduling.

Christian Aid implemented AvePoint’s DocAve Backup and Restore to schedule full, differential and incremental backups to on‑premises storage and to enable item‑level restores. The result: critical documents were recovered with full metadata and version history intact, an item restore completed within two hours (97% faster than Microsoft’s SLA), and continuous high availability of SharePoint Online and on‑premises content.

Christian Aid

Srinivas Maddimsetty

Database Administrator