Case Study: Australian Law Firm saves critical SharePoint data and boosts administrator efficiency with AvePoint DocAve

Australian Law Firm Saves Critical Business Data and Increases Administrator Efficiency by Protecting and Managing Microsoft® SharePoint® with DocAve®

An Australian law firm moved from file shares and Lotus Notes to Microsoft SharePoint to improve collaboration and project tracking, but faced critical risks from an active, change-heavy environment. Administrators needed reliable backups and fast restores, bulk permission management, safe promotion of content between environments, and accurate usage reporting to avoid data loss and reduce manual overhead.

The firm deployed AvePoint’s DocAve platform (Backup and Restore, Administrator, Content Manager, Report Center), enabling full farm backups, granular restores, bulk permission assignment, safe content promotion, and customizable usage reports. As a result they restored all SharePoint data after a critical E-drive failure within six hours, cut new-user permission setup from a day to minutes, promoted test content to production in minutes, and gained actionable reporting—significantly reducing downtime and improving administrator efficiency.