Aventus
5 Case Studies
A Aventus Case Study
Obvi, a nutraceutical and wellness brand, faced challenges with subscription cancellations and missed revenue opportunities because they did not offer phone support. They partnered with Aventus and used its services alongside the Gorgias platform to implement a proactive, phone-based customer support and retention system.
Aventus implemented a comprehensive solution that included prominently displaying a support number and using its Learning Management System (ALMS) to provide agents with tailored product training. This resulted in Obvi generating $22,322 from saved subscriptions and upsells in under two months, all managed by a single support specialist.