Case Study: Epson expands global B2C and B2B commerce capabilities with Avatria

Epson expands global commerce across 15+ countries with Avatria

Epson, a global manufacturer of printers, scanners, and projectors, faced the challenge of implementing a flexible SAP Commerce solution to deliver cohesive global B2C and B2B capabilities, merging what were essentially two separate sites into one. They partnered with Avatria to develop a platform that could handle both traditional eCommerce and an extensive array of support documentation.

Avatria provided expertise in core architecture, project management, and innovative solutioning to guide the multi-year implementation. The solution delivered a quality-driven global rollout, leading to a partnership lasting over four years. The results included the successful initial B2B implementation following enhancements to the flagship B2C site and an international rollout across more than 15 countries.

Epson