Case Study: McLernon Computers achieves 75% improvement in service delivery with Avast Managed Workplace RMM

McLernon Computers Improves Service Delivery by 75% with Managed Workplace RMM

McLernon Computers, the leading provider of pharmacy software in Ireland, needed enterprise-grade security and near‑100% uptime to protect sensitive patient data and support mission‑critical dispensing systems. Facing a sharp rise in ransomware and the need to scale service delivery, McLernon partnered with Avast and deployed Avast Business Managed Workplace (Managed Workplace RMM) with integrated Antivirus Pro Plus to centrally manage and secure customer environments.

Avast’s Managed Workplace RMM gave McLernon automated monitoring, remote control, scripting and patching across 4,500 pharmacy devices, cutting onsite engineer visits and help‑desk calls by 50%, improving delivery of patch management and other critical security services by 75%, and substantially improving threat detection and remediation via Antivirus Pro Plus. The Avast solution enabled faster, scalable fixes and stronger protection, helping McLernon sign a two‑year renewal.

McLernon Computers

Systems Engineer

Marc McGaughey