Case Study: Integrated Enterprise Solutions (IES) achieves 20% productivity gains and a faster transition to managed security services with Avast Business Managed Workplace

IES speeds transition to managed security services with Managed Workplace RMM

Integrated Enterprise Solutions (IES), a New York Hudson Valley IT and security services firm serving mainly SMBs, needed a way to deliver affordable, enterprise-grade security despite clients’ limited budgets and evolving threats. As a longtime AVG‑Avast channel partner, IES sought to move customers from break‑fix to managed security services and selected Avast solutions — notably Avast Business Managed Workplace (Managed Workplace RMM) and CloudCare — to address those constraints.

Using Avast Managed Workplace and CloudCare, IES consolidated antivirus, security assessment, remote monitoring and management, and patch control into a single platform and standardized service plans for rapid deployment. The result: a 20% increase in productivity and efficiency, improved remote control and patch management, 100% accurate client-system data and smoother PSA integration, and the ability to transition more SMB clients to managed security — outcomes that helped IES win new business and referrals.

Integrated Enterprise Solutions (IES)

Hudson Valley

Co-Founder and Chief Technology Officer