Case Study: DEP Technologies achieves a cost-effective managed services model, 40% efficiency boost and 90% improved security with Avast Business Managed Workplace

DEP Technologies Gains Cost-Effective Managed Service Model using Managed Workplace RMM

DEP Technologies, a Pittsburgh-based managed IT and security provider, needed a more efficient way to support 200+ active clients and transition them to a managed services model. As an AVG–Avast partner, DEP sought a reliable RMM and already used CloudCare, but struggled with past RMM vendors and required a solution from Avast that would deliver responsive support and enable scalable, proactive security.

Avast implemented its Avast Business Managed Workplace RMM along with CloudCare, integrated Avast Business Antivirus Pro Plus, and 24/7 NOC services. The solution automated scheduling and patch management, boosting team efficiency by 40%, improving security protection by up to 90%, and saving about 10 staff hours per week—eliminating the need to hire off‑shift personnel.

DEP Technologies

Dennis Piper

Founder