Case Study: Crosslin Technologies achieves 20% efficiency gains and scales services without adding staff with Avast Business Managed Workplace

Crosslin Technologies drives efficiencies, upsells services with Managed Workplace

Crosslin Technologies, a Nashville‑based managed services provider, needed tools and processes to scale its security‑focused MSP while staying ahead of threats and managing technician time. The company selected Avast Business Managed Workplace as its remote monitoring and management (RMM) platform to deliver comprehensive endpoint protection, automate routine tasks, and simplify onboarding and monitoring across customer sites.

Using Avast’s Managed Workplace, Crosslin automated monitoring, agent deployment, and alerting (including the new Alert Viewer), enabling technicians to work more efficiently and focus on higher‑value services. Avast helped Crosslin increase overall efficiency by 20%, scale operations without adding staff, and launch an equipment lifecycle and replacement program using Managed Workplace’s asset management and reporting capabilities.

Crosslin Technologies

Steve Moore

Director of Information Technology