Case Study: Advanced Technology Services achieves improved threat detection and faster remediation with Avast Business Managed Workplace

ATS improves threat detection and remediation with Managed Workplace RMM

Advanced Technology Services (ATS), founded in 1985 and headquartered in Peoria, Ill., provides IT and managed services to a diverse set of customers from SMBs to global enterprises. Facing ever-evolving threats and user-driven vulnerabilities, ATS—an AVG-Avast partner for over a decade—needed greater visibility, faster remediation, and better user education, so turned to Avast’s Managed Workplace RMM solution to address those challenges.

Avast deployed Managed Workplace with integrated antivirus, custom automation, scripting, patching and security site assessments, successfully rolling out the latest version to 58 sites with under three hours’ downtime. The Avast solution improved threat detection and remediation, reduced RMM deployment time by 25%, increased overall efficiency/productivity by 10%, and created cross-sell opportunities by packaging the RMM with ATS’s Service Desk, strengthening customer loyalty and engagement.

Advanced Technology Services

Bob Ascherl

Managed Services Director