Case Study: 1-Fix Limited achieves 50% cost savings and 75% improved patching with Avast Business Managed Workplace

1-Fix Saves Costs, Improves Patching with Switch to Managed Workplace

1-Fix Limited, a Berkshire-based managed IT and security services firm founded by Craig Atkins, supports 70 SME clients with a seven-person team. As the company grew into regulated verticals such as healthcare and finance, 1-Fix Limited struggled to scale without adding headcount, maintain strict security and compliance, and gain the real-time visibility and tools needed to manage many client environments. They evaluated and adopted Avast Business Managed Workplace to address these issues.

After replacing their previous RMM with Avast Business Managed Workplace, 1-Fix Limited gained far deeper system and security visibility, implemented phased patching for 24/7 clients, and automated routine support tasks. Using Avast’s Managed Workplace, they increased workflow efficiency by 40% (avoiding new hires), improved patching success by 75%, and cut RMM costs by 50%, enabling more scalable, cost-effective service delivery.

1-Fix Limited

Craig Atkins

Founder and Managing Director