Case Study: The City of Zurich achieves proactive SAP monitoring and improved system availability with Avantra

The City of Zurich uses proactive SAP monitoring for improved system availability

The City of Zurich's IT division (OIZ) faced significant challenges managing its highly complex SAP environment, which required around-the-clock uptime for mission-critical systems. Their existing, fragmented monitoring tools were resource-intensive, forcing administrators to write custom scripts and creating a heavy administrative burden. To reduce the IT workload, the city sought a new monitoring solution, ultimately selecting the Avantra SAP enterprise monitoring platform.

Avantra provided a straightforward installation and auto-detected all SAP systems, drastically reducing setup and ongoing management time. The solution enabled the OIZ team to proactively monitor 75 SAP systems, 35 application servers, 35 databases, and 5 HANA instances. By implementing Avantra, the department significantly decreased its administrative burden, freeing the team to focus on valuable business initiatives and future plans for predictive analysis, while improving overall system availability.

The City of Zurich

Olaf Eichkorn

Leader of SAP Basis Team