Case Study: Migros reduces SAP operating costs with Avantra

Switzerland’s Largest Retailer Reduces Operating Costs with Avantra

Migros, Switzerland's largest retailer, faced a significant challenge managing its complex and expanding SAP landscape, which was hard to monitor with its cobbled-together systems. The company needed a unified tool to manage its mixed technology environment and lacked an early alert system, causing issues to be discovered too late. To address this, they turned to the vendor Avantra and implemented the Avantra platform for SAP system monitoring and automation.

The solution from Avantra provided comprehensive business process and technical monitoring from a centralized location. The implementation delivered substantial results, including preventing two major failures in SAP production systems. Measurable impacts included reducing server update times to just 1-2 hours, slashing the post-processing of system copies from 3 hours to 3 minutes, and cutting the time to add a new system to monitoring from half a day to 30 minutes. Avantra provided the early alert system Migros required and delivered massive time savings across its operations.

Migros

Belz Koch

Head of SAP Basis Services