Case Study: Systembolaget (Swedish national retailer) cuts email costs by 50% and boosts productivity with Avanade’s Office 365 solution

Swedish Retailer Improves Productivity and Cuts Email Costs by 50 Percent

Systembolaget, the Swedish government‑overseen national retail chain for alcoholic beverages with 5,200 employees across 428 stores serving 120 million customers a year, needed to increase staff mobility and customer focus while reducing the cost of its on‑premises email environment. The company wanted employees to spend less time tied to back‑office computers and more time helping customers.

Avanade guided Systembolaget’s move to Microsoft Office 365, enabling Office on multiple devices and introducing Skype for Business, Power BI, Yammer, OneDrive for Business and SharePoint Online. The rollout cut email costs by 50% and freed employees to be more customer‑facing, improved collaboration and mobility, and set the organization on a path toward a sustainable digital workplace.

Systembolaget

Stig-Göran Flemström

IT-Manager