Case Study: Azelis achieves standardized, streamlined operations across 11 countries with Avanade (Microsoft Dynamics AX)

Standard ERP streamlines business operations

Azelis, a specialty-chemicals distributor formed through mergers and operating across multiple countries, faced fragmented IT systems and inconsistent business processes that blocked efficient reporting and slowed integration of acquisitions. The company needed to standardize operations and consolidate business data to support continued growth and simplify compliance with local legal and safety requirements.

Partnering with Avanade, Azelis rolled out a centrally hosted Microsoft Dynamics AX ERP (with Dynamics CRM and Reporting Services), piloting in Belgium and then deploying country-by-country with targeted local customizations. The implementation delivered a single, transparent platform that improved collaboration and reporting accuracy, reduced IT maintenance costs, and created a scalable foundation for faster onboarding of future acquisitions.

Azelis

Mark Desmaele

Business & Data Processes Manager, Azelis