Case Study: Colonial First State improves global information access and employee engagement with Avanade's SharePoint intranet redesign

Intranet redevelopment provides a global workforce with a new, highly effective tool for business

Colonial First State Global Asset Management (CFSGAM), the international arm of Commonwealth Bank of Australia with offices in more than 10 countries, relied on its netFIRST intranet to keep a dispersed workforce aligned. Over time the site became unreliable, difficult to navigate and poorly organized, making it hard for employees to find timely, role‑specific information and undermining global communication and culture.

Avanade redesigned and rebuilt netFIRST on Microsoft SharePoint 2010, delivering a modern look, improved information architecture, reusable templates, responsive UI elements and a coordinated global deployment. The new intranet simplified content authoring and discovery, clarified taxonomy and publishing, accelerated access to relevant information and garnered positive feedback across regions.

Colonial First State

Sarah Cantwell

Senior Manager, Global Online Marketing, Colonial First State Global Asset Management