Case Study: Leading UK financial services investment platform achieves scalable growth and IT efficiency with Avanade managed services

Financial services company positions for growth with the new economics of IT

One of the UK’s leading investment platforms for financial advisers—originally built to replace paper-driven processes with a single, compliance-friendly online tool—faced an aging platform, mounting competition and regulatory change by 2010. With limited internal capacity to modernize and scale, the company engaged Avanade as a strategic managed‑services partner to assess and overhaul its IT and development practices.

Avanade implemented a bimodal approach: making the core predictable through process automation (using Blue Prism to automate morning funds booking and eliminate manual QC) and modernizing delivery with agile/DevOps practices, VSTS and Enterprise Project Management. A flexible 30‑person delivery team (UK + India) has delivered 35,000+ man‑days, 20+ product releases and 50+ project/program deliveries to date. The result: a more efficient, compliant and visible IT operation that frees internal teams to innovate, a stronger market position and ongoing plans for a radical new cross‑device user experience.