Case Study: FARSTAD achieves centralized, high-quality chartering and improved analytics with Avanade (Microsoft Dynamics CRM)

Chartering solution for international shipping based on Microsoft Dynamics CRM

Farstad, an international shipping company, lacked a unified way to manage its chartering process across the organization. After defining common requirements, Farstad partnered with Avanade to implement Microsoft Dynamics CRM as a global, centralized chartering solution.

Avanade configured Dynamics CRM to capture detailed contract, rate, vessel and period data and used Sales Order functionality for periodic invoicing. The system consolidates chartering information, enables data sharing across users, and provides contract overview and utilization reports for easier analysis—delivering structured, high-quality data that supports Farstad’s goal of operational excellence.

FARSTAD

Einar Garshol

ICT Director, FARSTAD