Case Study: Medisys achieves streamlined IT and personalized patient service with Avanade

Business Transformation Sparks New Opportunities For Medisys

Medisys Health Group, Canada’s leading provider of preventive health programs and medical services, faced a fractured IT landscape after years of acquisitions: more than 8,000 desktop applications, hundreds of legacy databases, slow and unreliable systems, manual processes, and no single view of customers—conditions that impeded growth, collaboration and patient service.

Partnering with Avanade, Medisys executed a three-year transformation based on a Microsoft platform roadmap: server consolidation and private cloud virtualization, desktop standardization, and deployment of SharePoint, BizTalk and Microsoft Dynamics CRM (migrating over 1 million records). The result was a streamlined estate (applications cut dramatically), automated processes, a single system of record, targeted sales and marketing capabilities, and a jump in uptime from ~70% to 99.999%, positioning IT as a strategic enabler of business growth.

Medisys

John Marlowe

VP, Information Technology, Medisys