Case Study: easyJet achieves rapid boot times and streamlined remote working with Avanade

Avanade helps Europe’s largest air transport network operator transform its desktop estate

easyJet, the European low-cost airline, needed reliable, integrated software and systems to enable seamless remote working and improve operational efficiency and customer satisfaction. Delays from slow device boot times and printing issues were hampering flight crews and staff who have limited time for pre-flight preparation.

After a five-way tender easyJet selected Avanade to modernize its IT using Microsoft products and services, simplifying the user experience and enabling remote work. The rollout cut boot times to about 30 seconds, eliminated printing problems, and drove a significant drop in helpdesk calls—employees now seek productivity advice and IT is viewed as an ally rather than an obstacle.

easyJet

Andy Caddy

Chief Technology Officer, easyJet